- students learn to apply the conceptual framework to a practical, structure-related business problem
The course Interventions in Organisations is designed to familiarise students with a conceptual framework that can be used to plan, control, evaluate and learn from interventions in organisational structures. To this end, the course introduces students to (1) problems related to interventions in organisations, (2) a conceptual framework consisting of three related dimensions that should be taken into account in order to deal with these problems, and (3) scientific literature related to both interventions and the three dimensions.
The three dimensions contained in the conceptual framework are:
the functional dimension comprising the following activities: diagnosis, design, implementation and evaluation
the social dimension, which concerns the acceptance and integration of relevant intervention aspects (such as problem formulation, diagnostic variables, cause analysis, proposed solutions, etc.) by the social system in which the intervention is to take place
the infrastructural dimension involving instruments and techniques that are available for meeting the objectives specified in the functional and social dimensions
The course elaborates this basic three-dimensional conceptual framework by explaining what each of the dimensions entails, how the dimensions are related to each other, and how the dimensions can be used for the purpose of interventions in the structure of organisations. Further, it discusses applying it to a business case, and relating it to scientific literature on organisational change.